Questions and Answers

Choosing us means entrusting the care of your loved ones to a dedicated and experienced team that prioritizes their well-being, offers personalized support, and upholds the highest standards of quality and safety.

FAQs

Find answers to your questions about our services and booking process.

How can I book?

Booking a ride is easy! You can reserve your transportation through our website or by calling our customer service. We recommend booking in advance to ensure availability.

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Are your vehicles wheelchair accessible?

Yes, all of our vehicles are wheelchair accessible, equipped with ramps and secure wheelchair locks to ensure a safe and comfortable ride for individuals with mobility needs.

Do you offer transportation for family events or social gatherings?

Yes, we can provide transportation for a variety of events, including family gatherings, social outings, and special occasions. We aim to make attending these events as easy and stress-free as possible.

Do you provide transportation for medical treatments like chemotherapy or dialysis?

Yes, we offer specialized transportation to medical treatments such as chemotherapy, dialysis, and other ongoing treatments, ensuring patients receive the support they need for these important appointments.

What services does Boss Transport & Family Services provide?

We offer a variety of non-emergency medical transportation services, including transportation to medical appointments, hospital procedures, dialysis centers, nursing homes, and more. We also provide wheelchair-accessible vans, long-distance transportation, and concierge services.

Can I book transportation for long-distance trips?

Yes, we provide long-distance transportation services, ensuring that our passengers are comfortable and safe throughout the journey. We also offer the option for a registered nurse to accompany the passenger when necessary.

Are your drivers trained in patient care?

Absolutely. Our drivers are trained not only in safe driving but also in patient care, ensuring that passengers receive the assistance they need for a comfortable and smooth journey.

Can I schedule transportation for an elderly family member?

Yes, we offer senior living services and transportation for elderly family members. Our team provides safe, comfortable rides to appointments, assisted living facilities, and family events.

Do you offer services for people with special medical conditions?

Yes, we specialize in non-emergency transportation for individuals with special medical conditions. Whether it’s for hospital admissions, post-surgery transport, or other health-related trips, we provide safe and reliable service tailored to your needs.

What areas do you serve?

We primarily serve the Washington Metropolitan Area, but we also provide long-distance transportation across various regions. For more details on service areas, please contact us or check our service page for more information.

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