Privacy Policy

Transport and Family Services LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively, the “Services”). By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and preferences (if applicable).
• Payment Information: Billing details, including credit/debit card information or other payment methods processed securely by third-party providers.
• Service Information: Details related to your transportation and family service needs, such as schedules, locations, or specific requests.

1.2 Non-Personal Information

We may collect non-identifiable information about your interactions with our Services, including:

• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the website.
• Device Information: Details about the device you use to access the Services, such as model, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: Information collected through cookies, beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide Services: Schedule and coordinate transportation and family assistance services tailored to your needs.
2. To Communicate: Respond to inquiries, send updates, and provide administrative notices.
3. To Process Payments: Facilitate secure payment transactions and issue invoices or receipts.
4. To Improve Our Services: Analyze user behavior and feedback to enhance website functionality and service offerings.
5. For Marketing (with consent): Send promotional content, newsletters, or special offers that may be of interest to you.
6. To Ensure Security: Detect and prevent fraud, unauthorized access, and other security risks.
7. To Comply with Legal Obligations: Fulfill regulatory requirements or respond to lawful requests from authorities.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1 With Service Providers

We may share your information with trusted third-party providers who assist in delivering our Services, such as:

• Payment processors
• IT and website hosting services
• Transportation or logistics partners

3.2 Legal Compliance

We may disclose your information to comply with applicable laws, regulations, or legal processes, such as subpoenas or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

3.4 With Your Consent

We may share your information with third parties if you provide explicit consent.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small data files placed on your device to enhance your browsing experience and provide personalized content.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website’s core functionality.
• Performance Cookies: Help us analyze website traffic and user behavior.
• Functional Cookies: Remember your preferences to improve your experience.
• Advertising Cookies: Deliver targeted ads and measure their effectiveness.

4.3 Managing Cookies

Most web browsers allow you to control or block cookies through browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Opt-Out: Opt out of receiving promotional communications by using the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is entirely foolproof, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Services are not intended for children under the age of [13/16/18 – choose based on your local laws], and we do not knowingly collect personal information from minors. If we become aware of such information, we will take steps to delete it promptly.

10. International Data Transfers

If you access our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Services, you consent to the transfer of your information to these countries, which may not have the same data protection laws as your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected in the “Last Updated” date at the top of this page. Your continued use of our Services after any updates constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@bossmedical-enterprise.com